Immerse Your Students in a Virtual World
Introducing the Navigate Scenario series. With content aligned to our best-selling textbooks, these scenarios are designed to prepare your students for success in the real world of health care management and administration. In these virtual simulations, your students will take on the role of CEO, Marketing Consultant, Quality Improvement Director, Health Policy intern, and many others. Immersed in a photo-realistic world with a full cast of characters, they will be faced with challenging situations and tough decision making.

Courses

Health Care Delivery
The student assumes the role of a Health Care Operations consultant at a large Health Care system. In each episode, the student will progress through a series of different settings and character interactions that will teach them about key concepts in Health Care Delivery. The student will analyze information, make decisions, and see the impact of their participation in real time.
- Episode 1: The New System
- Episode 2: Financial Issues
- Episode 3: Customer Satisfaction
- Episode 4: Expansion

Health Policy
The student assumes various roles within the Health Care legislation process to develop and implement health care policy. In each episode, the student will progress through a series of different settings and character interactions that will teach them about key concepts in Health Policy.
- Episode 1: Policy Analysis and Development
- Episode 2: Going from Policy to Law
- Episode 3: Implementing Policy in the Health Care System
- Episode 4: Evaluation a Health Care Policy

Health Care Finance
The student assumes roles such as Chief Executive Officer, Chief Financial Officer, and Board Member, and applies their knowledge of health care finance to make decisions that directly impact hospitals and patients, such as whether to relocate a hospital facility and whether to propose a bond to finance a major hospital renovation.
- Episode 1: Critical Case for Billing & Code
- Episode 2: Rates Negotiation Crisis
- Episode 3: Firm Financial Position or Not?
- Episode 4: To Move or Not to Move

Health Care Marketing
Recently Bright Road Health Care System has experienced a downward trend in its number of patients. The student assumes the role of a health care marketing consultant to work with different areas of the Health Care System to make marketing recommendations in the areas of differentiation, positioning, customer retention, and market responsiveness.
- Episode 1: Staying Relevant
- Episode 2: Patient Engagement
- Episode 3: Patient Satisfaction
- Episode 4: How Are We Doing?

Health Care Law
The student assumes the role of a new Health Care Administrator within the Bright Road Health Care System, where they will review legal cases and assess the Health Care System’s legal risks and liabilities. Bright Road’s General Counsel will act as the student’s mentor, helping them navigate difficult legal concepts.
- Episode 1: Hospital Nightmare
- Episode 2: Medication Errors
- Episode 3: The Wrong Body Part
- Episode 4: Failure to Obtain Consent

Health Care Ethics
The student assumes various roles within the Health Care System, where they will be presented with ethical dilemmas and various opposing viewpoints. In some cases, the “right” decision can be subjective, and the student will need to use ethical decision-making skills to defend their choice.
- Episode 1: Equipment Purchase
- Episode 2: Stockpiling
- Episode 3: Labor and Delivery Services
- Episode 4: Confidentiality

Health Care Human Resources
The student assumes roles such as HIM department manager, HR assistant, and manager of the Blood Bank/Immunology unit. The student will apply their knowledge of HR to make decisions that directly impact hospital employees, such as how to address the threat of impending budget cuts, how to handle a potential discrimination issue, and how to develop a strategy to increase staff morale.
- Episode 1: Overview: More Help Needed—Now!
- Episode 2: Understanding Employee Rights
- Episode 3: The Silent Group
- Episode 4: The Repeat Offender

Organizational Behavior
The student assumes the role of a newly promoted manager at a software company. In this new position, effectively handling office politics will play an important role in your success. In each episode, the student will progress through a series of different settings and character interactions that will teach them about key concepts in Organizational Behavior.
- Episode 1: Behavior Influences
- Episode 2: Group Development
- Episode 3: Teams and Team Building
- Episode 4: Leadership

Change Management
The student assumes the role of the Director of Social Services at the Bright Road Health Care System and is charged with implementing the EmPath model for psychiatric patient boarding to resolve an issue within the Emergency Department. They must build a team and implement the change through a selection of 40 different decisions, each with an associated time, cost, and stakeholder buy-in.
- Part 1: The Situation
- Part 2: The Stakeholders
- Part 3: The Change Management Team
- Part 4: Implement Change
For Institutions/Faculty
- Provide an impactful learning experience that can be easily integrated to your existing curriculum and delivered online, on ground, or hybrid.
- Assess student engagement with four, 10-question multiple choice quizzes (one for each episode) as well as four written assignments such a recommendation or proposal. All assessments and assignments are provided in a secure, instructor-only package and can be assigned at the instructor’s discretion.
- Access valuable teaching resources that will help you integrate the scenarios into your course. Each product is accompanied by an Instructor’s Manual which includes a storyline summary, character list, episode overviews, learning outcomes addressed and answers to episode quizzes.
For Students
- Easily access content anytime, day or night, throughout the year, and from anywhere in the world. Students have the flexibility to access sessions according to their own schedule, learn at their own pace, and revisit the material as many times as necessary.
- Prepare for real-world challenges in the high demand healthcare field. Practice critical thinking and communication skills and apply classroom knowledge to industry specific situations.
- Gain the advantage with this first-of-its-kind learning environment that puts you in the role of the decision-maker.
FAQs
Getting Started is easy
- Choose the Navigate Scenarios that best suit your course needs whether to simplify difficult topic areas, add an experiential learning component, and/or increase student engagement.
- Contact your Account Manager where you will learn how you and your students will interact with the Navigate Scenarios.
- Work with your Account Manager to order your Navigate Scenarios. Contact your Account Manager today.
- Integrate the Navigate Scenarios into your current lesson plan as homework, an in-class activity, or an exercise to reinforce difficult conceptual topics.