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Basics of Health Care Performance Improvementselected product title
First Edition
Donald Lighter, MD, MBA, FAAP
ISBN:9780763772147
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While quality improvement methods and approaches have become well accepted in American Industry, they have been slower to catch on in the largest American industry—and arguably the most important: the health care services. A clear understanding of basic quality improvement methods, applications, and approaches is critical foundation for a successful career in health care administration.
Building on the success of his previous text, Quality Management in Health Care: Principles and Methods, Dr. Lighter’s new book, Basics of Performance Improvement; A Lean Six Sigma Approach, is an ideal first course for students learning the basics of Lean Six Sigma, and its application in improving health care quality and patient outcomes.
- DMAIC Phase Tools: Define, Measure, Analyze, Improve, Control
- Creating the business case for improving healthcare performance
- Group Processes in healthcare PI
- Process tools in QI
- Medical informatics and data resources
- Process control
- Advanced statistical applications
- Approaches to improvement - standardization
- Integration of care systems
- Alignment and integration of performance improvement systems – the Malcolm Baldrige National Quality Award
- Accreditation and certification programs
- Lean Six Sigma Case Studies
Ideal for both undergraduate and graduate level courses, the book also serves as an excellent reference for basic quality improvement approaches for QI professionals.
© 2013 | 342 pages