Request Accessible Materials

To receive an alternative format from Jones & Bartlett Learning, LLC, requests must come from the institution’s designated accessibility officer or legal entity authorized to act on behalf of the institution. Files will only be provided to the requesting institution. Requests directly from students will not be processed. We will respond as quickly as possible, but please understand that it may take 2-3 weeks for the requesting institution to receive electronic files. All requests are delivered via email in a .ZIP archive or delivered via FTP in a .ZIP archive. Spam filters or email file size limitations may prevent email delivery of attachments. The attachment size for a zipped Word file is generally under 5 MB. You must have at least 5 MB available in your Inbox. Please check with your email service provider to confirm your account meets these requirements. Jones & Bartlett Learning is not responsible for lost or blocked email transmissions and attachments.

If files exceed 5 MB, they will be delivered via FTP in a .ZIP archive. Login information and instructions are supplied via the email address submitted in the request. If the requested files have not been received within three weeks of the request, please contact Jones & Bartlett Learning.

Product Information

School Information

Coordinator of Service or Other Authorized School Official

Student Information

(If, for reasons of confidentiality, the school does not want to give the students name, give your name instead)

Additional Information

If your college participates in a multidistrict alternative media center, state law may require that you first contact the center with your request.

Verification & Agreement

I verify and agree that:

  1. The requesting school or disabled student has purchased the above named printed work (the "Title").
  2. The student is registered to take or attend the above course requiring the use of the Title.
  3. The student has a disability that prevents him or her from using the Title.
  4. The disability has been verified by the school's accessibility services department.
  5. The request is made or supported by the Coordinator of Services for Students with Disabilities or other appropriate school official.
  6. The Title has been determined to be essential to the student's successful completion of the course. The student and the school will not use or further distribute or copy the electronic files for the Title for any other purpose.
  7. In using the electronic files provided by the Publisher, the disabled student, the College Disabled Student Services Office, or other student official, will abide by the Copyright Law of the United States of America, as amended (17 U.S.C. Sec 101 et seq.) and the applicable code of conduct and policy of the requestor's school.
  8. Jones & Bartlett Learning owns all rights to the Title and the electronic files for the Title, including copyright. The student and the school have only the right to use the electronic files for the purposes set forth in this request.
  9. This file is being provided for use by one student with a disability at your institution who is the specific subject of this request. You agree not to otherwise reproduce, use, sell, transmit, publish, broadcast, or otherwise disseminate or distribute the file (or any version modified for accessibility purposes) to anyone, including but not limited to other students with a disability at your or any other institution, others in the same company, school, college or other organization, whether or not for a charge or other consideration, including but not limited to use in connection with the sale, retransmission, distribution, publication, broadcasting, circulation or other dissemination, for any purpose, whether commercial or otherwise, without the express prior written permission of Jones & Bartlett Learning.

Please read the following statement. By checking the box, you have made the following agreement: